When ordering from our website, you should read the terms of service carefully before purchasing.
Purchasing on our website implies that you have read the terms of service carefully and agree with
everything, when you do not agree you are not allowed to use the luckycharmgold website in any form.
The
legislation of the Netherlands is the applicable law.
The company Luckygold located at Andreasplein 52, 1058GD, Amsterdam, Netherlands, or the
website https://www.luckycharmgold.com is not
affiliated with
Jagex Ltd. or Runescape® in any form. The
official RuneScape website can be found at: www.runescape.com The names RuneScape, Old School RuneScape, OSRS, OSRS Gold, OSRS Accounts, and other related
names, are
registered trademarks of their respective owners. Use of these trademarks is covered by fair use
principles
under EU regulation 2017/1001, Article 14.
3. Refund policy
Any purchases that are done on the https://www.luckycharmgold.com website are final and
non-refundable.
In the case the order was not delivered or started yet, we might be able to provide a refund.
4. Taxes
When using our website, you are complying with all the local laws of your country. All taxes must
be
paid in full accordance with the local law of your country. By using our website, you agree that our
company
Lucky Gold can not be held responsible for any damages or fines that you might face.
5. Country of residence
When buying from our website you are not allowed to use any VPN or proxies that can change your
IP
address, we use anti-fraud software that will detect the use of a VPN and proxies and will refund
the
payment if we see a payment being done via either of this software. Your country of residence will
be used
as information to pay VAT taxes to the corresponding country.
6. Fraudulent payments
We use various methods to be able to detect fraudulent payments. When a fraudulent payment is
done, we
will use all the documentation available to fight any disputes. We will also report all the
information
available to local authorities.
7. Service denial
We maintain the right to deny any order that is done via our website at any point throughout the
transaction. When a transaction is completed, and we believe that this transaction may be fraudulent
or done
on behalf of somebody else, we reserve the right to refund the transaction.
8. Delivery of Gold & Items
After an order has been completed successfully, an email will be provided with the order number
included and a live chat will be automatically opened with your order number. We will always deliver
gold or
items to you via live chat within 1–2 hours. We confirm the trade via live chat, and we double-check
your
character's in game that we are trading, which you indicate when ordering.
9. Terms of service when purchasing services
After you successfully paid for your order, you will be invited to our Discord, where one of our
team
members will complete the service that you ordered. You will be updated within our ticket system.
Once the
order has started, no refunds are possible. The time it takes to deliver these orders is completely
dependent on the length of services that you are ordering, we always aim to complete your services
order as
fast as possible. The order can take anywhere from 30 minutes up to 3 months or more, depending on
the
length of the services that you ordered
10. Verification with Third Party Website
LuckyGold uses a third party verification service called "Veriff" to provide ID and customer
verification services. We ask for ID verification before credit card purchases are made, in order to
reduce
fraudulent credit card payments. The verification process is only used to cross-check if the person
verified
is also the same person as the card holder. We can only accept credit card payments when the card
holder and
the person that was verified matches, in case these do not match, we will refund the payment.
11. Terms of service changes
We reserve the right to change the terms of service at
https://www.luckycharmgold.com/terms-of-service
at any point in time. When purchasing from this website, you are required to view the terms of
service
every time before a new purchase is made.
